Refund Policy

1. Introduction

At qGen ("we," "our," or "us"), we are committed to delivering high-quality services to our users. This Refund Policy outlines our stance regarding refunds for services purchased on our platform. By using our services, you agree to the terms outlined in this policy.

2. No Refunds

All purchases made on qGen are final and non-refundable. We do not offer refunds for any reason, including but not limited to:

• Change of mind after purchase
• Service dissatisfaction
• Partial or non-use of services
• Technical issues not directly attributable to qGen
• Account termination due to violation of our Terms of Service

We encourage you to carefully review your order before completing your purchase.

3. Contact Us

If you have any questions regarding our Refund Policy, please feel free to contact us at:

Email: rohan@neusort.com

4. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will take effect immediately upon being posted on our website. Your continued use of our services following any updates to this policy constitutes your acceptance of the revised terms.