Privacy Policy
1. Introduction
qGen ("we," "our," "us") is committed to protecting your privacy. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platforms neusort.com, evalai.neusort.com, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following types of information:
Personal Identification Information
- Name
- Email address
Technical Data
- IP address
- Browser type and version
- Time zone setting
Usage Data
- Information about how you use our products and services
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our platform and services
- To improve, personalize, and expand our platform and services
- To understand and analyze how you use our platform and services
- To develop new products, services, and features
4. Data Sharing
We use Google's Firebase Authentication as a third party service to store and maintain user's PII data and to manage the Authentication and Authorization of Users. Firebase's privacy policy can be seen here.
5. Data Protection
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These measures include:
Encryption
We use encryption protocols to protect personal data during transmission. This includes the use of Secure Socket Layer (SSL) technology to encrypt data transmitted over the internet.
Access Controls
Access to personal data is restricted to authorized personnel only. Employees and contractors who have access to your data are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Data Anonymization and Pseudonymization
Where possible, we anonymize and pseudonymize personal data to further enhance privacy and security.
Regular Security Assessments
We conduct regular security assessments and audits to ensure our data protection practices meet industry standards and regulatory requirements.
Data Breach Response
In the event of a data breach, we have established procedures to promptly address the breach, including notifying affected individuals and regulatory authorities when required by law.
Data Minimization
We ensure that we only collect and process data that is necessary for the purposes for which it was collected. We also periodically review our data collection practices to ensure that we are not collecting excessive or unnecessary data.
Secure Data Disposal
Personal data that is no longer needed is securely deleted or destroyed. We use data wiping, degaussing, shredding, or other secure methods to dispose of data.
Third-Party Service Providers
We don't send any personal data to third parties.
Training and Awareness
We provide regular training and awareness programs for our employees to ensure they understand and comply with our data protection policies and procedures.
6. Changes to This Policy
We may update this Data Protection section from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our platform and indicating the date of the latest revision.